Frequently Asked Questions

Administration

  • Who do I contact to add/delete someone from distribution lists?
  • Does the department have a notary?
  • Where can I send this flyer, email, notice out from the Chair’s office email address?
  • I want to send an email to [describe your intended audience]. What distribution list(s) do I use?
  • When is the next All Hands/State of the Department/other Department event?
  • Can you please update this org chart? It is incorrect on the Intranet.

For Administration inquiries, contact: [email protected]


Finance

  • What purpose and policy regarding Academic Allowances?
  • How do I check the balance of my Academic Allowance account?
  • What is the status of my moonlighting payment?
  • What is my clinical FTE (cFTE)?
  • What if I have questions or concerns about my cFTE amount?
  • Which COA (Chartstring) can be used for purchases?
  • How do I get reimbursed and/or make a purchase with University funds?

Data Analytics

  • How is my clinical productivity measured, and why might my actuals differ from my target?
  • How can I access my clinical productivity report?
  • How can I improve my clinical productivity?
  • Can you provide volume and financial data to support my business review, presentation, or business case?
  • How do I understand the coding and billing of provided services?
  • What if I have a question or concern about my wRVUs?

For Finance and Data Analytics inquiries, contact: [email protected].


Research Administration

  • What purchases are allowable on my grant, and how do I procure them?
  • How do I pay collaborators, subcontractors, consultants, or research staff?
  • What’s the burn rate or remaining balance on my grant, and do I have funds to hire/pay staff?

For Research Administration inquiries, contact: [email protected].


Operations

General Inquiries

  • Building access requests
  • What is the department policy on (…)?
  • All of the conference rooms on the 10th floor are taken, what other options are there?
  • What are the conference room options at Mission Bay broadly?
  • We need a faculty/staff roster list for (…).

Faculty Inquiries

  • Could you help me understand why I did/did not receive a clinical/all faculty incentive?
  • What is the methodology for my faculty compensation?
  • What is the pay rate for MSPs?
  • My faculty/staff needs a space at WGV-CV
  • What is the laptop policy?

Academic HR

  • Eligibility for acceleration
  • Understanding their paycheck/are they getting paid correctly
  • Requesting a copy of their reappointment letter & addendum
  • Do I need to sign my reappointment letter?
  • What are the next steps of the Mortgage Origination Process (MOP)?

Staff HR

  • Job Descriptions: How to Hire (Supervisor/Manager); Hiring managers ask for hiring process
  • Job Descriptions: Job Development/Career Growth (Employee); Employees ask for info related to growth/classifications/pathways.
  • HBS-My Time/Payroll related inquiries
  • Benefits/Leaves: Who to talk to including policies regarding vacation/sick leave, pay, reduction in time, etc.

Communications

  • Consultation on various items, e.g. feedback on newsletters, slide decks, opinions/best practices on social media & platforms, how to start a website, photography/videography/printing vendors, communication tools, etc.
  • Info processing, e.g. how to get items on Tuesday Newsday, how to optimize photos, uploading videos to YouTube, etc.
  • Press/media, e.g. procuring experts for media requests
  • Training, e.g. how to use a certain comms tool, e.g. web editing/transcription tools/social media tools, etc.
  • Email list requests, e.g. how to get on distribution lists

For Operations inquiries, contact: [email protected].